Privacy Policy

Last Updated: July 2026

At Build Bengal Network, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit and use our Platform.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering, updating your profile, or posting requirements. This includes:

• Account Details: Name, email address, mobile number, and passwords.
• Profile Details: Portfolio images, service offerings, business location, bio, and rates.
• Verification Data: PAN or ID credentials provided for provider verification checks.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve our Platform. Specifically, we use it to:

• Allow customers to view provider profiles and contact details.
• Send transactional notifications, such as OTPs and booking updates.
• Perform verification checks using secure partner services.
• Provide customer support and resolve disputes.

3. Sharing of Information

We do not sell your personal data. We only share information to enable platform services:

• Public Profile: Provider details (name, photo, category, portfolio) are visible to all visitors.
• Service Partners: Secure verification partners (for ID validation checks) and SMS gateway services (for OTP delivery).
• Legal Obligation: If required by law or to protect the safety and rights of our users.

4. Security of Your Data

We implement robust security measures, including encryption and secure hosting, to protect your personal information against unauthorized access, loss, or alteration. However, please note that no internet transmission is 100% secure.

5. Cookies and Tracking

We use cookies to maintain your login session and analyze platform traffic. You can disable cookies in your web browser, but doing so may limit your ability to use certain features on our Platform.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: support@buildbengalnetwork.com
Location: Kolkata, West Bengal, India